International Shipping (Outside Canada
and U.S.):
As a
customer, you are responsible to comply with International,
National or local laws regulating importation of products that you may
purchase. If an order sent by us to you is refused delivery by customs due
to unauthorized ingredients or contents, Nutriteck - Ultra
Bio-Logics Inc. is not to be held responsible for any losses or
costs incurred by the customer. If the shipment is
abandoned the customer will not receive a refund or credit of any
kind. If in any case we received a return of any shipment refused by
customs authorities of any country, Nutriteck - Ultra Bio-Logics
Inc. will credit the customer for the value of the unopened and
untampered products purchased. No refund on shipping charges
incurred for the return of the shipment or shipping charges sending the
product. There is usually not an importation problem, but occasionally
they occur. By ordering, you agree to be bound by these terms.
If we
your order is considered to be HIGH-RISK, your order will be
declined and voided. Each individual International order is evaluated
individually to determine potential loss and some International orders may
be declined at our choice. Please be aware that this is no fault to you,
but only a safety consideration for us to reduce fraud.
International Customers will only have the AIR MAIL
option available and will have a an additional $15.00 handling
charge that will be added to International orders. Receiver is responsible
for all exported content. It is the consumers responsibility to know the
laws and regulations for importing products into their country.
Receiver is responsible for any losses and Nutriteck -
Ultra Bio-Logics Inc. can not guarantee successful delivery due
to import/export laws and regulations, that the consumer is responsible
for. It is the consumers sole responsibility to only order what is legal
and accepted for sale in their country. Receiver is responsible for duty
and/or any other local charges.
Returns:
All
pre-authorized returns should be initiated within 15 days of
delivery and are subject to a 15% restocking fee to cover shipping and
handling. We will not accept any collect unauthorized returns
containing used or opened merchandise. Customers are responsible
for all shipping charges on return or replacement packages. Please
include a copy of a printed invoice with the product.
Privacy Policy
We
respect your privacy! Nutriteck - Ultra Bio-Logics Inc. does not sell,
rent, loan, trade, or lease any personal information collected at our
site, including membership forms or email lists. Any and all
information you give to Nutriteck Ultra Bio-Logics Inc.
will be held with the utmost care in order to safeguard your privacy, and
will not be used in any way that you have not consented to. If you
have any questions, please don't hesitate to let us know!
Order By Toll-Free Phone
– for USA & Canada 888-205-9957. Customer service representatives are
available to assist you with your orders between the hours:
8:30 a.m.
to 4:00 p.m. (EST) Monday through Thursday
8:30 a.m. to 3:30 p.m. (EST) Friday
Order By Mail –
Mail in your order along with your full shipping address cashiers check,
certified check or money order in US dollars made payable to Ultra
Bio-Logics Inc. 24 Seguin Street, Rigaud, Quebec Canada J0P 1P0 .
Normal Delivery Times
Delivery times are usually affected by customs proccessing.
However, depending on the country of destination, you can expect delivery
times from date of factory shipping confirmation, as follows:
Australia : 10 to 21 days.
Canada : 7 to 10 days
Japan : 10 to 15 days
Asia : 10 to 21 days
Europe : 10 to 15 days
Mexico, Italy, Central America & South America : 1 to 3 weeks
The Middle East : 1 to 3 weeks
U.S.A. : 7 to 10 days
Our
standard method of shipping within Canada and the USA is via
United Parcel Service (UPS) Ground Service for all orders of $50.00 or
more. UPS does not deliver to P.O Boxes, therefore you should include a
complete and valid street address, zip and area code telephone number with
your order. Allow 5 to 10 working days for delivery in
most regular service areas. For estimated in-transit delivery
time to your area from our Montreal warehouse, please send us an E-mail
for details. Orders below $50.00 ship via Air Mail only, allow 10
to 15 working days for delivery in most regions of Canada and the US - No
tracking is available with this service - Shipping date e-mail
confirmation only. 
Click Here: To Send Us An E-Mail for Any Further Information
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